Our 16-year-old Ozzy crossed the Rainbow Bridge earlier this month. As heartbreaking as it was to make that decision, the entire team at VO treated us with incredible compassion, kindness, and professionalism. My wife and I are truly grateful for the care and sensitivity everyone showed during one of the most difficult moments we’ve faced. Thank you for taking the time to explain our options, answer our questions, and help us through such an emotional experience with genuine empathy. Your team made an incredibly painful moment just a little easier, and that is something we will never forget. Thank you all for the exceptional care you provided to Ozzy and for the comfort you gave our family. Kudos to each and every one of you.
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