VCA Katy Trail Animal Hospital

My wife took our two dogs here for the first time this week based on the multiple positive recommendations we received from others in our community. Everything about the visit exceeded her expectations. The doctor was excellent, staff were amazing, and the overall service exceptional. We found our new vet. Thank you.

• This review is long overdue and really doesn’t even scratch the surface for good work these people do. I have brought my dogs to VCA Katy Trail for the past 5 years now. All three were treated with so much love and kindness, as if they belonged to each staff member. • Dr. Withrow treated my senior dog through tumor removals, dental surgery, arthritis, and even diarrhea. She even provided senior care until he passed away from heart failure at 20 years old. After he passed, I received a letter in the mail from her that offered condolences. About a month later, I found out that a charitable donation was made in his honor from the VCA Katy Trail. I was moved to tears, because they honored my best friend. • My other 2 fur babies have seen Dr. Snyder, Dr. Withrow, Dr. Sledge, Dr, Waller, Dr. McKenny, and Dr. Johnson. All of these veterinarians treated allergies, stomach issues, weight loss, dental problems, etc. Everything was done lovingly and kindly, as if my pets were theirs. I was heartbroken to hear about the loss of Dr. Johnson. She had such a wonderful personality and loved animals with all her heart. • The technicians are always able to clip my dogs’ nails, give medications, collect samples, and administer shots. My dogs are especially difficult because they don’t like shots or having their paws clipped. Deborah, Vivi, and Daniel have done such a great job, and are very gentle. Tara and Ben are especially great at handling anxious dogs. I have one, who is protective of his brother and gets vet anxiety. • The support staff have also handled aftercare instructions, medications, and billing for us. Everything was done precisely, with great communication. It’s always an absolute joy to receive updates and calls from either of the Kevins, Darren, Kristina, Kathy, and Jeanne. • I've lost sleep from health scares, tumors showing-up, bladder stones, stomach issues, and things eaten. This team has brought me SO much relief. Every time I drop my animals off, I just know that everything is going to be OK. There are so many veterinary clinics in DFW, but I trust this one enough to call them our “family vet”.

I was referred to VCA Katy Trail Animal Hospital and had a 5:30pm appointment with Dr. Waller for my new dog. I left early knowing my dog has severe car anxiety, but Dallas traffic (with multiple accidents) caused a slight delay. I called ahead at 5:20 to let them know, but when I arrived around 5:43 after a very stressful drive, I was told the doctor had likely left and I'd need to reschedule. I completely understand policies, but the lack of empathy, especially after I called ahead and arrived with a clearly distressed pet . It was disappointing. Not a great first impression.

Dr. Mckenny is a blessing. My dog loves her and she is the only one who he will let peacefully clip his nails. She has great bedside manner and always knows what formula to correct his itchy skin. She follows up with us and is the absolute best. We worked with another vet there when she was out I did not care for and who did not address his skin issues. Also signed up for monthly vet club which has saved us a ton of money for his care. Wouldn’t trust my baby to anyone else

VCA Katy Trail has been our vet since we brought home our rescue dog from Dallas Animal Services. Our dog has had to undergo heart worm treatment, which can be intense, but VCA has made the process so easy for us. They are communicative and transparent about cost which I really appreciate. I know our dog is in good hands every time he visits Dr. Sledge!