Vail Valley Animal Hospital - Eagle-Vail

Having moved from Miami to Vail, we are so impressed with Vail Valley Animal Services. We have two dogs; a Frenchie and a Belgian Malinois. We have been to both the Edwards location as well as the Eagle Vail one. Both are outstanding. The staff is excellent and Dr. Suplizio is wonderful with the dogs. he takes his time and explains any issue in detail. Our Frenchie is timid, but Dr. S. finds his way around this and always treats him with patience and care. We feel welcomed, cared for and heard. We can highly recommend VVAS>

Always a pleasure to see Dr. Tom! He has a way with the animals. So calming. He takes the time to listen and explain the process. The staff is always friendly. I've never had a problem trying to schedule. Thanks for being here in Eagle County!

Let me get this straight: 1- the main reason my pet is alive and back to normal is my vet in Houston and my semi knowledge about how things should work plus my husband’s anger. 2- I forced Dr. Duncan to run a fecal test as she was not willing to do so. 3- your protocol should start with listening to patient and take action accordingly. We told her our pet had diarrhea 7 times! The first line of action should be running a fecal test. 4- Dr. Duncan was telling me the result with be in 2 or 3 days after I forced her into doing fecal test. When I asked what about in house lab they said oh yeah that can work too! What the heck!!! 5- the front young white boy said he will call us in a very dismissive way after they agreed to do in house fecal test. while the result would take 15 minutes. I told him I will wait. 6- If we were not insisting and persistent my pet would have been in a ver dangerous situation. 7- My mission is to not to let this happen to other pets and I will definitely peruse it.

Avoid this clinic. Read the reviews on google as well! They have done the same thing to two other dogs like mine. I'm not letting this happen to other animals. Had an emergency while in vail! The worse experience ever! This business run and thrive only based on money no care so avoid it. I had no problem paying however: -they wanted to take Xray from the beginning -they gave us two different probiotics while I tell them my pet had been having diarrhea and vomiting a bit. -they kept wanting to get Xray and abdominal ultrasound without checking fecal first. -they had told me they have to send the fecal sample to outside lab and for testing after I kinda forced them to run it the second day. -I had to fight a lot and whole lot more ... Dear Dr. Duncan, this is not the way to treat and provide care! My problem was not money but I did not want to skip the first steps and jump into taking Xray as I had to put my little dog under! I am myself a provider this is not how you want your pets to be treated.

Avoid this clinic. As a provider I recommend you stay away from this place! Had an emergency while in vail! The worse experience ever! I went to Edward location. This business run and thrive only based money no care so avoid it. I had no problem paying however: -they wanted to take Xray from the beginning -they gave us two different probiotics only while I tell them my pet had been having diarrhea and committed a lot. -they kept wanting to get Xray and abdominal ultrasound without checking fecal first. -they had told me they have to send the sample to outside lab and for inside testing -I had to fight a lot and whole lot more … This is not the way to treat and provide care! My problem was not money but I did not want to skip the first steps and jump into taking Xray as I had to put my little dog under! I am myself a provider this is not how you want your pets to be treated.