Union Hill Animal Hospital

I've brought two dogs to Union Hill over the past four years and have been mostly satisfied with their care. The hours are convenient and the staff helpful with routine matters. They've treated a lot of stuff for my dogs and are somewhat reasonably priced. But I wish they had better responses to emergencies. I knew they were not an emergency vet, but their level of unhelpfulness when one of my dogs was struggling to breathe last year was frustrating, to make a long, traumatic story short. But I returned for routine care, since any other option was inconvenient for my schedule. So as long as you recognize their limitations, it's a solid option.

From the moment I called to schedule my cat Tyler's appointment, Allie was incredibly kind and went above and beyond with her customer service. When we came in, Dr. Williams and vet tech Raven were absolutely amazing with Tyler. They were transparent about the issues he was having, answered all of my questions, and never once made me feel like I was being sold something unnecessary. It was so clear that they genuinely cared about his health and wellbeing. What meant the most to me was how patient and compassionate they were with Tyler. He was so comfortable with them, and they made what could have been a stressful visit feel easy and reassuring for both of us. After our appointment, Dr. Williams personally reached out with Tyler's lab results and took the time to explain everything thoroughly, including his diagnosis and treatment options. Having such a clear treatment plan and knowing they were there to answer questions meant so much to me. I truly cannot speak more highly of this team. Their kindness, compassion, and the genuine care they showed my cat Tyler have made Union Hill Animal Hospital my go-to vet, and I am so grateful to have found them.

I rarely leave reviews for anything. I think I’ve left 3 or 4 in my entire life, but I have to rave about this vet. Their communication is phenomenal. They always follow up with email and text and seem to genuinely care about each pet. They also respond very quickly. I left a voicemail and got a text to follow up within a few minutes. I’ve had two cat emergencies and each time they made it a priority to see my cats despite not being an emergency vet. Truly, if you want your pet to be taken care of like they’re family, bring them here!

My experience with them has been lovely so far. Our first appointment was great and they seemed very knowledgeable about how to work with cat behaviors. There were 3 people in the room to help my kitty and they made sure to be gentle with her and give her treats and a Feliway blanket during her appointment. When I got home, I realized my other cat was sick and they were able to reschedule him for the next business day and provided some advice over the phone. Before doing any treatment, they asked for my consent and gave me a cost estimate which was so helpful. They’re located right on the streetcar - this might help some people with accessibility (not sure if you can bring pets on the streetcar tho). Overall, 5 stars from me

We have been going to Union Hill Animal Hospital for over eight years, and I cannot say enough good things about their team. One of my dogs has severe vet anxiety, and they have always treated him with so much care, patience, and understanding. They take the time to work with him and make sure he feels as comfortable as possible. I now have three dogs, and they all go to Union Hill because I trust them completely. The staff is kind, knowledgeable, and genuinely cares about the animals they serve. Highly recommend. Option 3 — Shorter Google-style review We’ve been taking our dogs to Union Hill Animal Hospital for over eight years. One of my dogs has severe vet anxiety, and they are always patient, caring, and willing to work with him. Now all three of my dogs go there, and the team is consistently amazing. We trust them completely. Highly recommend.