They are evil. My dog was old and dying, what office would deny my dog treatment with his Dr. after 16 years because I complained about the constant price gouging. Well that is exactly what they did. When my boy passed away about a week later I called to leave a message for Dr. Hernandez telling her about his passing and how grateful I was for the 16 years of care. They refused and not only did they refuse they lied and said Dr. Hernandez didn't want to speak to me, which I'm positive was a lie. Who would do that? Them. They talk about being in business for 50 years, well the office has been open for 50 years but not owned by the same people. The basically new owners are the most horrible people you can imagine. cruel and greedy. Don't let their fake PR fool you and neither one of them are Vets. They are just two horrible people looking to make a buck off of people they know would do anything, pay anything for their furry loved ones. Shame, shame, shame. Guaranteed they will respond with the same lies and we are just great people doing our jobs protecting your love for your pet. It's all a bunch of lies. Go there and find out for yourself.
My feline pets have been patients for 25 years at Pet Medical Center. I am very satisfied with the care they receive. Particularly from Dr. Hernandez. She is amazing and always follows up with us so that we know she is attentive to our pets.
Read on GoogleSO SO SO EXPENSIVE. Ive been taking my cats here since 2022 and while the care is good, the prices have SKYROCKETED. They'v always been expensive (e.g.: $1000+ for a simple neutering that I could get for free at a shelter)-- but I figured the care was good, so it's fine. One of my cats needs dental cleaning and I paid hundreds for the labwork for a teeth cleaning earlier this year and then when I was actually able to get a appointment, it was after the expiration date for the lab work, so I'd have to pay for the labwork again. This on top of the $1700-$2200 it would cost, when the past years it was $1000-1200. I love them, but ABSOLUTELY NOT. I feel like I'm getting taken advantage of. It's just too expensive.
I used to go here until they charged me for everything except figuring out the issue with my dog’s bladder. My dog had been peeing blood for 3 weeks I went in and they wanted me to pay for everything under the sun except get to the main issue. I had to go to a different vet to figure out that he had a kidney stone the size of a tennis ball and they weren’t pressuring to spend more money. My new vet actually wanted to help my dog with his issue without all these unnecessary charges. Please do better.
Read on Google
We have been bringing our dogs to Santa Monica Pet Medical Center for a few years and have been very happy with the decision to make them our vet. Most recently we lost our 15 year old sweet girl, Daisy. Dr. Harrison Saling was amazing at explaining what was going on with our pup. He is bright, knowledgable, caring, and a wonderful communicator. Thanks so much for helping us through a trying time. We are grateful to have you as our veterinarian.