I was so stressed out over my little gremling, he is difficult and we have had bad experiences, I called vca urgent care about 4 times and every single time Krystal was AMAZING beyond what I can express. She was not only very knowledgeable, but compassionate and understanding. She guided me, reassured me that they were not only able to handle a fearful aggressive dog, but that it was not a problem at all. She didn’t rush me even when I called several times, was very kind and I would highly recommend this place to anyone needing quality care. THANK YOU KRYSTAL❤️🐶
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