The Dr, techs, and all staff were great and amazing with my cats! The Dr was sure to be very informative and I really appreciated that! Definitely would recommend to anyone! Incredible office!!
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The Dr, techs, and all staff were great and amazing with my cats! The Dr was sure to be very informative and I really appreciated that! Definitely would recommend to anyone! Incredible office!!
Read on GoogleI'm officially coming out of my Yelp Elite retirement because I felt compelled to write this review after my experience at Pine Animal Hospital. I brought my dog in for a routine anesthetic dental cleaning. During the procedure, I received a call saying they needed to extract four teeth and that the total would be $2,400. I've had anesthetic dental cleanings done for my dogs at multiple veterinary hospitals over the years, including procedures with extractions, and I have never paid anywhere near that amount. After my husband questioned the estimate, the cost suddenly dropped to around $1,000 for two extractions. That alone left us wondering how the original quote was determined. The pickup experience was even more disappointing. I was handed three pieces of paper with very little explanation and no medication. Every other veterinarian I've been to has sent my dog home with pain medication directly from the clinic. Instead, I was told I needed to call around to CVS and other pharmacies to find one that could fill the prescriptions. Meanwhile, my poor dog had just undergone oral surgery and was crying in pain. I had to take her home first, then immediately drive to CVS. Once there, the pharmacist spent over 30 minutes on the phone with the vet trying to clarify the prescriptions. Then came the most alarming part of the entire experience. One of the prescribed medications was rejected by the pharmacist because it contained xylitol, a sugar alcohol that is highly toxic to dogs and can be fatal if ingested. I was shocked that this prescription was written in the first place. Had the pharmacist not caught it, I could have unknowingly given my dog a medication containing an ingredient that poses a serious danger to dogs. That was the final straw. I have three dogs and recently moved to Long Beach, so I was hoping to find a veterinary clinic I could trust for years to come. Unfortunately, Pine Animal Hospital has lost what would have been a loyal customer. Based on my experience, I cannot recommend this clinic and would encourage others to look elsewhere.
Dr. Cardona and the whole staff were very knowledgeable, professional, friendly, and sweet with our 2 cats during their first checkup here. The office/environment was also really nice. We are glad to have chosen this animal hospital to care for our sweet boys. Francis & Alby say thank you for taking good care of them!
Read on GoogleThis office has been such a good find for us. Dr Fabiola is very patient and caring, and Brianna and Jasmine in the front are always so kind and helpful. Overall everyone here we’ve met has been so friendly and accommodating and you can tell they care. My dog has complex medical needs and we rely on Dr Fabiola alongside a couple specialists at other clinics. Dr Fabiola is always helping us as we navigate these challenges. I appreciate that they don’t pressure us on any services, they just help and we are so thankful for that. Thank you Dr Fabiola and team!
Read on GoogleI cannot even begin to express my gratitude to Dr. Steve and the team at PAH! Everyone is so warm and it is so obvious that everyone that works here absolutely loves animals. I love the fact that PAH is integrative and does not have a cookie cutter approach, they tailor needs to each pet. They communicated clearly about everything and I truly appreciated the transparency on pricing after all suggestions were made (medication, bloodwork, etc) for my cat's sinus issues. I will definitely be back!
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Look up on California Veterinary Medical Board8% of score
92% of score
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Evidence coverage: 35% of the mature model. Thin coverage holds a score closer to neutral.
This clinic has not reached the certification score, and we have no accreditation or service records for it yet.
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