I inherited my cat from a family member. I hadn't had a cat before, so I'd never been to a vet before. I noticed my cat's anus seemed irritated so I took him here. The vet techs were nice. When the male vet came in, he barely introduced himself. I tried explaining I'm new to cats and wasn't familiar with how vet visits go. He then asks me to "scruff him." I have no idea what that meant, I just said I'm new to cats. He seemed irritated and brought in a vet tech. I thought he was just going to look at his anal area, only to discover he was expressing my cat's anal glands. Did not explain to me what he was going to do nor what an anal gland expression entails. Then he tossed the pus covered paper towels into the trash, and missed. And left it there. I tried asking more questions and felt dismissed. At one point the vet literally just ignored me as he was writing notes. Oh, he listened to my cat's heart and lungs and said everything "sounded good." It's two months later at a different vet, and my cat has a heart murmur and asthma! I brought my cat back one more time for another anal gland expression. When I called ahead asking for the price, they told me it would be $20 + $5 vet tech fee. When it was time to pay, it was $30 or $35 + $5 vet tech fee. Felt like they were just pulling out random numbers. The vet techs were nice overall, but after all of that, I just got a weird vibe and won't be bringing him back.