Midtown Animal Hospital

My daughter and I called for an appointment and we both had the same experience. Receptionists needs more training in customer service. The receptionist was not warm and welcoming. She appeared to be indifferent and dismissive. We have never been to this vet office before and it is unfortunate that we are seeking another vet office for service all because of our initial experience. If your receptionist is not customer service oriented, this work is not for her!

I was able to get an appointment for the very next day. The vet was thorough. The front desk person was great. All around good experience and so much cheaper than where I was going.

Midtown Animal Hospital's vets and services have completely declined over the last 15 years. Their new vets are completely incompetent and more like sales people trying to sell more services that are not necessary. It's truly a shame since the vets from years ago were seasoned and very skilled.

JoJo was extremely helpful and kind when I brought my pup in and answered all my questions. Very warm and welcoming environment.

Customer service lacking. Waiting days for them to process a prescription for my sick cat is unbelievable. Called to follow-up and was put on hold for 10 min, then went straight to vm. Left message, never heard back. Called again and told it would take another 24 hrs! I will say that the Dr was good with my cat on exam, and followed up with lab results. I wish they would have told me how serious the condition was as my sweet cat is getting worse and needs her medicine.