Hollywood Cat And Dog Hospital

I've been bringing my cat here for 4-years and I wouldn't take him anywhere else. This vet and the entire staff are extremely personable, and most importantly don't separate you from your pet for the exam like some places do. They're also extremely well priced and honest; this isn't a PE wrap-up style vet

My girlfriend and I love this vet and the staff are wonderful people who go above and beyond what they need to do to help us. I've also used their online shop to get medicine for our dog. It's super convenient.

Great vet! And the staff are all wonderful people. I've also used their online shop for medications our dog has needed, and it's super convenient

Michelle at the front desk consistently overcharges and creates confusion with billing, and I believe the doctor should be aware of what patients are experiencing. On more than one occasion, the pricing I was quoted changed unexpectedly, and when I asked for clarification, the response was rude and dismissive instead of helpful. They gave me a discount in one day, and then when i politely asked for them to break down the itemized bill that same day, because $200 is very expensive and I have a right to understand what everything cost, Michelle bullied me into paying it with the discount removed. Basically, because I wanted to understand the breakdown, and Michelle was impatient, she retaliated by removing the accidental discount they initially added. The most frustrating part is that concerns about billing are treated like the customer is the problem, rather than the office taking accountability for the confusion and their own mistakes. Good customer service and transparency matter, especially when bills are over $100. It's unfortunate because the vet himself is nice, but the repeated issues with Michelle at the front desk completely ruined the experience for me. Because of this, I will be taking my business elsewhere. Front desk staff are a major part of the patient experience, and after the way this situation was handled by Michelle, I've decided not to return.

Dr. Girlis and his amazing team! Thank you for helping my mom and her pets. 2 dogs and a cat. You guys are always so helpful and understanding.