Encanto Pet Clinic

When it was time for my 18 yr old Chihuahua Sofi-Marie to cross the rainbow bridge, the staff was so kind and patient. They didn't rush me to a decision. Sofi and I were treated with love, compassion and respect.

Encanto was recommended by my brother's wife. They are taking extremely good care of our three dogs. The staff is very friendly and clearly loves their job and the animals in their care.

My opinion is they need to remember why they wanted to become vets in the first place and that’s to help animals not to upsell Foothill prices. Vet tech assistant is hardheaded, and she was not listening to what I had to say I told her time and time again And she still did not listen I would not want her working for me. This was a really bad experience for me and my dog didn’t even get Treatment Because of that particular vet tech, this place gets a one star

I really enjoyed the experience of this vet clinic up until Dr. Aaron Ortiz entered the room. It was maybe 8:15am and she already seemed fed up with her job. She was impatient and became visibly frustrated handling my 4month old puppy. I work with my dogs a lot on cooperative care and while I was trying to coach my dog during the exam (Dr. Ortiz was struggling so as a pet parent I stepped in doing what I knew was correct) she said she can’t work with me doing that. This is so unfortunate and disheartening to see from professional practitioner. Every experience counts for puppies/dogs and I want as much positive association as possible with the vet so that we can build on the experience of being handled at future visits. Being forceful and frustrated does the exact opposite. Update: Encanto reached out to me and acknowledged my experience and apologized. I appreciate that a ton.

My family and I wanted to say thank you to the staff at Encanto. Our cat recently had to cross the rainbow bridge, and Encanto was able to see us the same day and help with the process. Upon picking up our cat after cremation my husband and I were so impressed with the urn, paw print, and how nicely and thoughtfully they returned her. You could tell how thoughtful and well they took care of her. It definitely felt like they cared, and recognized her as a part of our family ❤️.