East Riverside Veterinary Hospital

I am moving soon and wanted to express my appreciation for Dr. Reid! He was great with my cats. He is very knowledgeable and takes time to answer all of your questions. He will advise you, but comes across as very non-judgmental. I never felt like he tried to push unnecessary interventions either. The office staff and the other vet I saw when he was out have also been great! It’s a little pricey, but in four years I haven’t been disappointed once.

If you have been with this vet since it was Magazine Street Animal Clinic, and you moved to East Riverside because of familiarity... it's time for change. Last week, I went to a different vet for the first time in 8 years. It made a world of difference. It was half the price. It was 4 minutes down Tchoupitoulas from East Riverside, and they don't try to drug your pet for their own convenience due to their own incompetence. Last visit to East Riverside, my cat and I waited for 45 minutes before seeing the vet. I had to go out and ask if they forgot about us. They had. Obviously my cat was anxious about being in the vets office waiting for almost an hour. Understandably she was irritated, confused, and didn't want to be there any longer. This literal vet had seen my cat 2 times before, a different vet there had seen her multiple times before that, and she had been spayed there. Obviously there were records of my cat. Nothing stating she was aggressive or needed to be medicated to be seen. Because she did not, and does not. This vet had the nerve to : 1. Not apologize for having us wait while she ate her lunch after forgetting about us. 2. Call for the 1st assistant to put my cat down, go find a different assistant to replace him because "they can tell when someone's a dog person or a cat person." A different person wasn't even available, the 1st person returned, and the vet was being annoying towards that assistant. Talking down to him, almost. 3. Inquire as to whether or not my cat is "bad at the vet," even though her entire 2 years of life of vet visits is, presumably, listed on the chart pulled up on the computer. 4. Prescribe a light sedative for me to "give her before you bring her in next time." Absolutely not. Over 8 years I have brought 5 pets here. The pricing is insane. The cost of the vet down the road was a fraction of the price of East Riverside. They even have some of their old vets working there. Do yourself, your pet, and your wallet a favor and go somewhere else. Literally anywhere else. East Riverside is the most expensive vet in New Orleans.

If you have been with this vet since it was Magazine Street Animal Clinic, and you moved to East Riverside because of familiarity... it's time for change. Last week, I went to a different vet for the first time in 8 years. It made a world of difference. It was half the price. It was 4 minutes down Tchoupitoulas from East Riverside, and they don't try to drug your pet for their own convenience due to their own incompetence. Last visit to East Riverside, my cat and I waited for 45 minutes before seeing the vet. I had to go out and ask if they forgot about us. They had. Obviously my cat was anxious about being in the vets office waiting for almost an hour. Understandably she was irritated, confused, and didn't want to be there any longer. This literal vet had seen my cat 2 times before, a different vet there had seen her multiple times before that, and she had been spayed there. Obviously there were records of my cat. Nothing stating she was aggressive or needed to be medicated to be seen. Because she did not, and does not. This vet had the nerve to : 1. Not apologize for having us wait while she ate her lunch after forgetting about us. 2. Call for the 1st assistant to put my cat down, go find a different assistant to replace him because "they can tell when someone's a dog person or a cat person." A different person wasn't even available, the 1st person returned, and the vet was being annoying towards that assistant. Talking down to him, almost. 3. Inquire as to whether or not my cat is "bad at the vet," even though her entire 2 years of life of vet visits is, presumably, listed on the chart pulled up on the computer. 4. Prescribe a light sedative for me to "give her before you bring her in next time." Absolutely not. Over 8 years I have brought 5 pets here. The pricing is insane. The cost of the vet down the road was a fraction of the price of East Riverside. They even have some of their old vets working there. Do yourself, your pet, and your wallet a favor and go somewhere else. Literally anywhere else. East Riverside is the most expensive vet in New Orleans.

The time to refer me to a specialist (which takes weeks/months in some cases) is DAY ONE, when I have just come to you with chronic issues that prior Vet could not address, not 3 months later when the same issues that were recurring are still recurring. This is not a place concerned with the bigger picture of your pet's health, they're seemingly concerned with paying off their new building & ensuring you spend at least $300 per visit.

Dr. Allison was great. The receptionist that took my money and told me the toral explained to me to "read the sign" while eating half a pancaks her hands when I protested an added fee on the credit card reader. I then read the small sign and it said 3% charge for credit, 0 for debit. I was using a debit card and it was a $100 charge. When I told her this, she got up and went in another room to get her manager. The manager told me that the 3% charge was just a new policy starting today and the charge wouldn't reach my bank account. I was paying $2800. Do you think a receptionist should be eating and just telling you "it's on the sign" for a new policy they had just implemented? Talk about attitude city. Night and day from Dr. Allison. I would not have someone with that much anger towards patients at rhe helm of my establishment.