I have not found a preferred vet since moving to Kansas City. This is the second I have tried. Walking in there is a large fish tank, high ceilings and although the furnishings are old, the facility is well maintained and does not smell of animals. The front desk staff was welcoming upon entry and the wait time was not too long. Scheduling the appointment online was an easy process and there were many available openings. We saw Dr. Nickell. I chose her because I thought she would be the most familiar with Frenchies, as she has a boxer. It was apparent that Dr. Nickell had reviewed the uploaded records prior to meeting with us so that was a plus. We went in for a annual wellness exam and updated heartworm and flea preventative prescriptions. I did not like that I did not see any portion of an exam being conducted. Dr. Nickell felt my dog' abdomen, but then took him to the back for his weight and a heartworm test. I did not see her assess his ears, eyes or teeth and she did not comment on anything besides his weight for prescriptions. He had been on a lower dosage, but would have to be moved up as his weight increased a couple pounds. He needed a heartworm test prior to the new prescription. It was $80, which is on the higher end for a heartworm test. I was told I could wait in the waiting room and someone world come out to tell me the results, but no one did. I asked reception on my own. Overall, Dr. Nickell was not very personable and I did not like that I paid for a wellness exam that I did not see and was not discussed.