Had an unfortunate experience with the receptionist Sylvia. She was overall rude and unfriendly. She made stereotypical remarks about my dog, a pit-bull. In the waiting room, it was my dog and I, and about two other people and their pups. While my dog was hiding between my legs and under the chairs, another couple came in with two dogs. Sylvia said very loudly to the couple that came in, "Short leashes only! There's a pit-bull right here!" While my dog was very well behaved, and other dogs were barking and growling, my dog was the only one to be called out. If this were to be a policy for the whole office, then that would be wildly unfortunate that dogs still get a bad rep. Especially at a place like this. I had an amazing experience with Dr. Freund and the techs, it's a shame people lack customer service.
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