Coastal Animal Clinic - Tampa

Excellent service from the start! Friendly and knowledgeable staff. Lovely service each visit for our cat.

I no longer trust this clinic. My two dogs have been coming here for the last year, since we moved to Tampa. However, our first appointment took over 2.5 hours. Which is unacceptable for an annual check up. I had to take a half day off of work just to drive here, stay at the appointment and go home when our previous vet did an annual exam in about 30 mins. Secondly, they take the dogs to the back to do anything and it makes me uncomfortable. I would like to see what they are doing that is taking so long. The next time we came it was much more efficient visit. When looking into spaying for our mini Aussie, they estimated us some egregious amount. So we went somewhere else for that (which was ⅓ of the cost). Last week we took our mini doodle in because she had diarrhea for 3 days, and her last BM had some blood. The clinic told my husband that a little bit of blood is normal and not to be concerned then they prescribed her 3 medications. One of which was dewormer. They prescribed the dewormer as follows: 5ml 2x per day for a week. But they only gave us 25ml total in the vial. 5*2=10 and 10*7=70. So either they gave incorrect amount of meds or they gave the wrong instructions (give for 3 days not a week). We called to ask for clarification when we realized they didn’t give enough medication. They have not returned our call or prescribed more medication. It’s been 3 days since we originally called. Our dog should be done with her medications tonight. They consistently show a lack of concern for the pets they treat and the careless attitude has really lost them my trust with my pets.

My pet died as a result of Doctor Molina's misdiagnosis post-op. I give a two star because they were helpful in arranging a needed surgery very quickly on a holiday adjacent day, and their friendly rapport to establish a new patient was pleasant. That falls on its face very hard, however, considering the conditions of my pet's deterioration and their unwillingness to tell me that my pet had become septic post surgery. They figuratively pushed me out the door to an emergency vet after they had performed an X-ray one week post-op. I was told to take my pet to get an ultrasound at emergency, but no indication as to why. They even proactively shared my pet's x-ray with that emergency vet. Costal identified my pet was septic and didn't have the decency to tell me, instead pushing that onus onto the emergency vet. If you need a basic health evaluation, they may be effective, but I won't recommend them. If you require surgery, please, for the sake of your animal, arrange proper post-operation recovery care (something that was diminished or not suggested in my case.) Non-profit 501(c) offerings exist near enough with hospital care offerings, and likely offer surgery services as well. Amended: "We always recommend that pet owners closely monitor their pets post-surgery and seek immediate veterinary attention if they notice any concerning symptoms." You think I didn't do that? That's exactly where Dr Molina failed. Just three days post op, he evaluated and simply prescribed further antibiotic dosing when the true issue was a rupture in the GI sutures. I told Molina at least five times in that visit that I was concerned the surgery site sutures ruptured and he didn't even offer an ultrasound or xray, just pushed pills like he was looking for kickbacks. When I brought my animal back the second time just a few days later because he continued to deteriorate, that's when others in your practice couldn't muster the courage to accept this responsibility, and pushed me out to another care provider. This hideous attempt to save face, clearly without investigating the specifics of my case (echoing Molina's practice of 'results before investigations'), brings my review to zero stars.

We came in for a consult for acupuncture with Dr. DeRosa. Everyone was very pleasant and welcoming. My dog is terrified of strangers but Dr. DeRosa and the assisting tech got on the floor with her and were able to make friends with her. We came back yesterday for our first acupuncture and we were met with the same patience. Dr. DeRosa did an excellent job of explaining the process and providing me with options for the best possible outcome while educating me on potential long term issues so that I can make better informed decisions on future care.

I called a few months after her visit to inquire about medications, and was told that her doctor did not work for that location but the company as a whole. Because of this, they would be unable to help her without me bringing her in to see a new doctor to be entirely reevaluated. While I understand legalities with prescriptions, if the doctor works for the company, I don't know why they can't contact her to write the prescription if she's within the time frame of being seen. This was upsetting as vet visits are incredibly stressful for my cat, so I didn't want to put her through that and the car ride torture due to the lack of effort put in by Coastal Tampa. We ended up going without the medication and managed to make it through, but I did not care for the response I received after I was told I was in the timeframe to not be seen, but because of not wanting to call the doctor, it was an extra bill I'd have to foot.