Bayshore Veterinary Clinic

I’ve been taking my two dogs here for the last 3 years. They always see us on time and are super patient with my dogs. They are super anxious when they are at the Vet and I appreciate the care they give my girls.

Dr. Dana is great and listens to your concerns. Very understanding and wonderful with all walks of life.

I have been bringing my pets to this clinic for a couple of years and, until recently, had positive experiences. Unfortunately, the past two weeks have been extremely difficult after my cat was diagnosed with cancer, and my experience with the clinic during this time has been very disappointing. Communication became inconsistent and unclear, and when issues did arise, there was no effort to address or improve them. I contacted the office to express concern about a negative experience with the pharmacy they recommended for my cat’s medication. Instead of support or clarification, I was told incorrectly that I had yelled at their staff. This accusation was surprising and upsetting, especially because my intention was simply to explain what had happened with the pharmacy. Hoping to resolve the misunderstanding, Dr. Rana response only escalated the situation rather than offering empathy or clarity. While navigating the grief of knowing my cat’s time is limited, I felt there was little sensitivity toward what I am going through. Accusing a grieving pet owner of behavior that did not occur, and showing no compassion during such an emotional time, made it clear that I needed to transfer my pets’ care elsewhere. I have since requested my other cat’s records so I can move to a veterinarian who communicates more clearly and compassionately. I believe others might still have good experiences here, as I once did, but I strongly recommend asking thorough questions and ensuring communication is clear from the start to avoid the misunderstandings I went through.

I brought my pup here for his first dental. From the initial exam to examine his teeth to the day of the dental, the entire staff was professional, kind, and compassionate. He ended up needing 4 teeth extracted, 2 more than initially anticipated. They were very communicative throughout the process. I felt 100% confident in the care and attention my pup received during his visit. I would highly recommend Dr Rana and his amazing staff for all your pets veterinary needs.

I have been going here ever since I got my first cat back in 2019 (I have three now!) and cannot recommend this clinic enough! Dr. Rana and the clinic staff have always been accommodating, kind, and thorough. There have been a handful of times where I’ve come to them in panic and they handle it with so much care/sympathy and made sure I was well-informed. The post follow ups they send are greatly appreciated. Thank you Dr. Rana and team! :)