Creatures

Absolutely the rudest people I called because my pet hat blood in their stool the woman who answered proceeded to sarcastically reply with are we a regular vet clinic? And we don’t have any openings she was extremely rude. If this is how they act towards someone trying to handle a potential pet emergency I can only imagine how they treat their regulars. These people are supposed to be tending to your pets and they have a rude unprofessional person talking to potential clients I called one other veterinarian in town and they were kind and professional didn’t act like i was beneath them because I was worried about my pet and promptly set up an emergency visit. The person who answered should be fired for her behavior as that is not conducive for such an environment that requires empathy and understanding.

I truly appreciate the veterinarian and the level of care he provides. He is always kind, professional, and takes the time to answer all of my questions thoroughly. It is clear that he genuinely loves what he does and cares deeply about the animals he treats. The veterinary assistants and staff who administer vaccinations have also been very kind and helpful during our visits. Unfortunately, my experience with the reception staff has been consistently disappointing, particularly over the phone. While I understand that customer service roles can be stressful and that staff may occasionally deal with difficult situations, I have always made an effort to be polite and respectful. Despite this, nearly every phone interaction I have had has felt rude or unwelcoming. I have specifically spoken with Angelica and Stacey, and although interactions in person are somewhat better, the tone and attitude over the phone often come across as dismissive and, at times, judgmental. This has been very discouraging as a client. The primary reason I continue bringing my pets here is because of the exceptional care and kindness provided by the veterinarian.

Straightforward visit, didn’t expect to be treated like a king, I just expected a resolution for my sick cat. Front desk seemed straightforward, the younger ladies seemed a little unprofessional, the older lady was nice. Doctor was chill, very quick to diagnose my boy, assured me the medicine prescribed would have my cat better in no time, indeed the medicine had my boy feeling better day 2. Doctor is great, in the end that’s all that matters.

Very good Dr at all Creatures know alot about pets very nice people at front desk very polite and informative

Don’t recommend this vet. Zero care for pets. My pet had a horrible reaction to the medication they administered. They never gave me any information of any potential side effects. I called and left a voice mail trying to reach the vet. No response. I had to take my pet to urgent care. Unfortunately my beloved vet had to be euthanized due to the effects of the medication. I called all creatures and told what had occurred . The vet never bother to follow up with any questions on what happen my pet. Zero empathy. My pet wasn’t a medication experiment.